Comcast hides add speeds deep inside its infuriating ordering system



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Comcast simply launched a 2020 Community Efficiency Knowledge report with stats on how a lot Web utilization rose throughout the pandemic, and it mentioned that add use is rising quicker than obtain use. “Peak downstream visitors in 2020 elevated roughly 38 % over 2019 ranges and peak upstream visitors elevated roughly 56 % over 2019 ranges,” Comcast mentioned.
However whereas add use on Comcast’s community shortly grows—pushed largely by videoconferencing amongst folks working and studying at dwelling—the nation’s largest home-Web supplier with over 30 million clients advertises its pace tiers as if importing would not exist. Comcast’s 56 % enhance in upstream visitors made me surprise if the corporate will enhance add speeds any time quickly, so I checked out the Xfinity web site at this time to see the present add speeds. Getting that info was much more troublesome than I anticipated.
The Xfinity web site advertises cable-Web plans with obtain speeds beginning at 25Mbps with out mentioning that upstream speeds are only a fraction of the downstream ones. I went via Comcast’s on-line ordering system at this time and located no point out of add speeds anyplace. Even clicking “pricing & different information” and “view plan particulars” hyperlinks to learn the advantageous print on varied Web plans did not reveal add speeds.Learn 22 remaining paragraphs | Feedback



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